# Privacy Policy

Business Name: Shofar Business Consultants

Website: https://shofarbc.com

Business Address: 37 Schanzen Rd Eros, Windhoek, Namibia

Effective Date: April 29, 2026

Last Updated: April 29, 2026

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## 1. Introduction

Welcome to Shofar Business Consultants ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website at https://shofarbc.com and use our services.

Please read this policy carefully. If you have any questions or concerns, contact us using the details in Section 14.

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## 2. Who We Are

Shofar Business Consultants is a business consultancy based in Windhoek, Namibia, serving clients globally.

Data Controller:

Shofar Business Consultants

37 Schanzen Rd Eros

Windhoek, Namibia

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## 3. Information We Collect

We collect personal information that you voluntarily provide to us and information collected automatically when you use our website.

### 3.1 Information You Provide to Us

Contact Form:

- Full name

- Email address

- Phone number

- Any message or inquiry content you submit

Purchase Transactions:

- Full name

- Billing address

- Shipping/delivery address

- Payment information (processed securely via Hostinger's integrated payment system - we do not store raw card data on our servers)

- Order details and purchase history

### 3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

- IP address

- Browser type and version

- Device type and operating system

- Pages visited and time spent on site

- Referring URLs

- Cookies and similar tracking technologies

See Section 9 (Cookies) for more detail.

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## 4. How We Use Your Information

We use the information we collect for the following purposes:

| Purpose | Legal Basis (GDPR) |

|---|---|

| To respond to contact form inquiries | Legitimate interest / Pre-contractual steps |

| To process and fulfill your purchases | Performance of a contract |

| To send order confirmations and receipts | Performance of a contract |

| To process payments securely | Performance of a contract |

| To comply with legal obligations | Legal obligation |

| To improve our website and services | Legitimate interest |

| To send marketing communications (if opted in) | Consent |

| To prevent fraud and ensure site security | Legitimate interest / Legal obligation |

We will never sell your personal data to third parties.

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## 5. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business:

- Payment Processors: Your payment information is processed by Hostinger's integrated payment infrastructure and its payment partners. We do not store raw credit card data on our servers.

- Hosting Provider: Hostinger International Ltd., which hosts our website and shopping cart functionality. Your data may be stored on their servers, which may be located outside Namibia.

- Professional Advisors: Lawyers, accountants, or auditors where required.

- Law Enforcement / Regulatory Bodies: Where we are legally required to disclose information.

We require all third parties to handle your data securely and in accordance with applicable privacy laws.

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## 6. International Data Transfers

Shofar Business Consultants is based in Namibia and serves a global audience. By using our website, you understand that your information may be transferred to and processed in countries outside your own, including countries that may have different data protection standards.

Where we transfer data from the European Economic Area (EEA) or the United Kingdom (UK), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions, in compliance with GDPR Articles 44-49.

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## 7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law. Our retention periods are as follows:

| Data Type | Retention Period | Reason |

|---|---|---|

| Contact form submissions | 3 years from date of last contact | Standard period for business records and inquiry follow-up |

| Purchase and transaction records | 7 years from date of transaction | Legal and tax compliance obligations |

| Payment data | Not stored beyond transaction processing | Handled and retained by our payment processor |

| Marketing opt-in records | Until you unsubscribe or withdraw consent | Consent-based processing |

| Website analytics / cookies | Typically 1-2 years | Functionality and analytics purposes |

When data is no longer needed, we securely delete or anonymize it.

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## 8. Your Privacy Rights

Depending on your location, you may have the following rights:

### 8.1 GDPR Rights (EU / UK Users)

- Right to Access - Request a copy of the data we hold about you

- Right to Rectification - Request correction of inaccurate data

- Right to Erasure - Request deletion of your personal data ("right to be forgotten")

- Right to Restrict Processing - Ask us to limit how we use your data

- Right to Data Portability - Receive your data in a structured, machine-readable format

- Right to Object - Object to processing based on legitimate interests or for direct marketing

- Right to Withdraw Consent - Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise these rights, contact us at the details in Section 14. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority (e.g., the ICO in the UK, or your EEA supervisory authority).

### 8.2 CCPA Rights (California Residents)

California residents have the right to:

- Know what personal information is collected about them

- Know whether their personal information is sold or disclosed (we do not sell it)

- Opt out of the sale of personal information (not applicable -- we do not sell personal data)

- Request deletion of their personal information

- Not be discriminated against for exercising these rights

To submit a CCPA request, contact us using the details in Section 14.

### 8.3 General Rights (All Users)

Regardless of your location, you may contact us at any time to request access to, correction of, or deletion of your personal data. We will respond in good faith and within a reasonable time.

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## 9. Cookies

Our website uses cookies and similar technologies to enhance your experience and ensure core functionality.

Types of cookies we use:

- Essential cookies - Required for the website and shopping cart to function correctly

- Analytics cookies - Help us understand how visitors use our site (e.g., page views, traffic sources)

- Preference cookies - Remember your settings and preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including the checkout and shopping cart.

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## 10. Children's Privacy

Our website is not directed at children under the age of 16 (or 13 in the United States). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately using the details in Section 14 and we will take steps to delete it promptly.

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## 11. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Payment information is processed through Hostinger's secure payment infrastructure using industry-standard encryption (SSL/TLS).

No method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

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## 12. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. A link on our site does not constitute an endorsement of that site's privacy practices.

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## 13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may notify you by email or by posting a prominent notice on our website.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

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## 14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Shofar Business Consultants

37 Schanzen Rd Eros, Windhoek, Namibia

Website: https://shofarbc.com

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This Privacy Policy was last reviewed on April 29, 2026. This document is provided for informational purposes. Shofar Business Consultants recommends consulting a qualified attorney to ensure full legal compliance for your specific jurisdiction and business circumstances.